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Dear customer,

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Thank you for purchasing a unique By M. book clutch. 

If you have any questions concerning your order or you would like to change any of your selected options, please call us at +393347723921 or email us at maria@bagsbym.com

Please note that our bespoke products are non-refundable and non-returnable unless there is a clear discrepancy between the details of your order and our complete, delivered work.

Delivery normally takes up to three weeks due to the current long waiting list and duration of handcraft work and transport delivery. If your order is urgent, please let us know immediately and we will try to help.  

By M. is dedicated to delivering exquisite, hand-crafted bags to our customers.

Thank you for your purchase. Feel free to spread the word once your bag is with you and share a photo of your personalised book-clutch on social media by tagging us.

Have a lovely day!